Privacy Policy

We may collect and process the following types of personal data:

• Full name
• Email address
• Phone number
• Residential address
• Payment and transaction details
• Identification documents (for KYC/verification purposes)

We collect this data when:

• you register an account;
• use our services;
• contact us;
• subscribe to communications;
• interact with our website.

Users may browse certain parts of the Site anonymously, however, some features require personal data.

We use personal data for the following purposes:

• To provide and maintain our services
• To verify your identity (KYC / compliance)
• To process transactions and manage accounts
• To improve our website and services
• To communicate with you (support, updates, notifications)
• To send marketing communications (only if consent is given)
• To comply with legal and regulatory obligations

We process your data based on:

• Performance of a contract
• Legal obligations (e.g. AML / KYC requirements)
• Legitimate business interests
• Your consent (for marketing communications)

We do not sell your personal data. We may share data with:

• payment providers
• identity verification providers
• regulatory authorities (when required)
• service providers supporting our operations

All third parties are required to handle your data securely and in accordance with applicable laws.

The Site uses cookies to improve user experience and analyze website performance. Cookies may be used to:

• remember user preferences
• improve functionality
• collect analytical data

You may disable cookies via your browser settings, although some features may not function properly.

We implement appropriate technical and organizational measures to protect your data against:

• unauthorized access
• alteration
• disclosure
• destruction

All sensitive data is transmitted via secure (SSL-encrypted) channels.

We retain personal data only for as long as necessary:

• to provide services
• to comply with legal obligations
• to resolve disputes

Depending on applicable laws (e.g. GDPR), you have the right to:

• access your personal data
• request correction of inaccurate data
• request deletion (“right to be forgotten”)
• restrict or object to processing
• withdraw consent at any time
• request data portability

To exercise your rights, please contact us via the Website.